Shipping Policy

We are committed to delivering your order safely and on time. Please read our Shipping Policy to understand how we handle orders, delivery times, and shipping fees.

1. Order Processing

  • Orders are typically processed within 1–3 business days after payment is confirmed.

  • You will receive an order confirmation email once your order is successfully placed.

  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods and Delivery Times

We offer the following shipping options:

Shipping Method Estimated Delivery Time Notes
Standard Shipping 5–8 business days Tracking included
Expedited Shipping 2–4 business days Tracking included
Overnight / Priority 1–2 business days Tracking included

Note: Delivery times are estimates and may vary due to carrier delays, weather, or holidays.

3. Shipping Fees

  • Shipping costs are calculated at checkout based on your shipping method and location.

  • Free shipping may be offered for orders over a certain amount, as indicated on the website.

  • Any applicable customs duties, taxes, or import fees for international orders are the responsibility of the customer.

4. Order Tracking

  • Once your order ships, you will receive a tracking number via email.

  • Use this number to monitor your package’s status through the carrier’s website.

5. Shipping Issues

If your order is delayed, lost, or damaged during shipping:

  1. Contact us at exploreoutdoorsllc@gmail.com with your order number and details.

  2. We will investigate with the carrier and provide a resolution such as a replacement or refund.

6. Address Accuracy

  • Please ensure your shipping address is accurate and complete at checkout.

  • Gone Outdoors is not responsible for delays or lost packages due to incorrect or incomplete addresses.

7. International Shipping

  • International shipping times may vary and could take longer than domestic delivery.

  • Customers are responsible for customs fees, import taxes, and duties.

  • Please check your local regulations before placing an international order.

8. Contact Information

For questions regarding shipping, delivery times, or tracking, contact us at:
Email: exploreoutdoorsllc@gmail.com
Phone: 479-616-6050